Ambassadors: The Heartbeat of the Chamber
Merriam-Webster defines a heartbeat as the vital center or driving impulse. Our Ambassador’s Council is just that – a driving impulse of our organization! Our Ambassadors are special individuals who serve as the Chamber’s primary liaison to our members. Their roles with our Chamber are crucial as they assist us with recruitment, retention and member communication. They’re passionate about the Chamber and the services we provide, not just to our members but also to the greater North Augusta community.
We are proud of the members that we have and do what we can to help serve them and their business needs to the best of our abilities. Our Ambassadors are key in providing top-notch service to them. One member, Laura Nichols, owner/operator of A Paw Above Pet Emporium LLC, shared with us a great testimonial for her ambassador, Keith Aiken. “Keith makes sure I am kept aware of all activities, new members, and events I can attend to network. He visits me on a regular basis and offers to volunteer at any events I am involved with. He’s been very supportive of me and my business.”
Over the past year, we’ve revamped our Ambassador’s Program to include more leadership development and team-building activities. Our goal is to take our volunteers and provide them with skills they can use to advance not only in their current roles but any future opportunities that might come their way.
In April, we took our Ambassadors to the Palmetto Shooting Complex in Edgefield, S.C., for our first annual Team Building Retreat. We broke them into two teams and completed a “Challenge Course” that consisted of several tasks. The retreat allowed them to engage and learn more about one another in a different setting. Not only did the two teams work amongst one another to finish each task, they also worked collectively to motivate one another and finish the entire course. We had a great time and I think it definitely helped to strengthen the bond of our group.
We’ve also started to bring in speakers every other month to do mini presentations during the second half of our monthly Ambassador meetings to provide insight on various topics ranging from sales to leadership and confliction resolution.
Our first speaker was Joseph Strickland, vice president of Operations for BriTen Janitorial & Floor Care LLC, who spoke on “Sealing the Deal” with prospective clients and maintaining relationships with clients. He did a phenomenal job and provided great tips I think will be very beneficial for all of us, no matter the background.
We have a lot planned for the remainder of 2017, and I cannot wait to see how we grow both as a group and individually over the next seven months!
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2017 Ambassadors Council
Keith Aiken, 2017 Chair Austin Industrial, Inc.
Sean Bielinski, Chronicle Media
Lee Byrd, Riverfront Marines, Detachment #1132
Sharon Dairon, Keller Williams Realty Augusta Partners
Rechelle Dallas, The Star/Aiken Standard
Greg Dietz, GreenJackets Baseball
Brynn Emmons, MAU
Courtlen “CJ” Hamlett, Main Street Digital
Phillip Hare, Troy University
Montea Hawthorne, WFXG Fox 54
Jonathan Kilpatrick, Rowland Funeral Home
Crystal Martin, First Citizens Bank
Faye Purcell, North Augusta Lions Club
Michele Rich, Pruitt Health